IDD Qualified Professional/ High Point

About the role

We are hiring for: IDD Qualified Professional/ High Point Type: Regular

Responsibilities

• Admissions & Census Management: Lead the intake and admission process, including pre-admission screenings, conducting meet-and-greet visits with prospective individuals and their support teams, and determining program compatibility. Coordinate all aspects of the admission process, ensuring timely collection of required documentation and smooth transitions into the facility. Develop and implement the initial Person-Centered Plan (PCP) upon admission, in collaboration with the IDT.
• Service Coordination & Planning: Serve as the primary coordinator of the IDT, ensuring that interdisciplinary team meetings are scheduled, facilitated, and documented according to regulatory and organizational timelines. Interview individuals served to understand their needs, goals, and preferences; translate this information into actionable, person-centered goals. Supervise the development and implementation of PCPs that are based on comprehensive assessments, observations, and input from individuals and their support networks.
• Making sure services align with each individual's goals, preferences, and support needs—emphasizing independence, well-being, and inclusion. Foster collaboration among team members, including nursing, direct support staff, clinical specialists, administrators, and guardians to drive positive outcomes and regulatory compliance.
• Monitoring & Oversight: Conduct regular site visits to homes, day programs, and other service locations to evaluate the quality and consistency of PCP implementation. Monitor home environments for cleanliness, appearance, safety, engagement opportunities, and community integration. Ensure continuous quality improvement by reviewing internal audits, state surveys, and quality assurance data; participate in the development of corrective action plans as needed.
• Advocacy & Communication: Maintain strong communication with families, legal guardians, and external stakeholders to keep them informed and engaged in service planning and delivery. Act as an advocate for the individuals served, ensuring their rights are upheld and their voices are central to all decisions affecting their care.
• Other Duties: Ensure timely and accurate documentation in accordance with Medicaid, ICF, and company requirements. Participate in ongoing training, compliance reviews, and team meetings. Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

Supervisory Responsibilities

This position may have supervisory responsibilities, which may vary based on the size and scope of the program.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or a related field (Master’s degree preferred).
• At least 2 years of experience (in North Carolina), 1 year of experience (in Tennessee) working with individuals with intellectual and developmental disabilities; 1 year required if Master’s degree is held.
• Demonstrated experience in developing, writing, and implementing Person-Centered Plans.
• Working knowledge of ICF regulations, person-centered planning principles, and applicable Medicaid/HCBS rules.
• Excellent communication, organizational, and documentation skills.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

Physical Demands and Work Environment

Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties. Must be able to use hands and fingers to handle or operate objects, tools, or controls. Required to stand and walk for extended periods. Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities