IDD Executive Director

Duties and Responsibilities

• Leads the overall management of the business unit, ensuring person-centered service delivery, program integrity, and a strong organizational culture.
• Oversees and integrates the work of clinical, administrative, and operational departments, including Home Managers, QDDPs/QMRPs, Program Managers, Clinical Professionals, Behavioral Specialists, Nursing, Dietitians, Training Coordinators, Business Managers, and other unit staff.
• Maintains up-to-date knowledge of federal, state, and local regulatory requirements and proactively addresses areas of non-compliance or risk.
• Supports fiscal oversight, supports efficient resource allocation, and ensures adherence to the unit’s budgetary goals and financial targets.
• Provides leadership to the Quality Management Team to drive measurable improvements in outcomes and quality of care for individuals served.
• Oversees the implementation and monitoring of Personal Outcome Measures (POMs) to maximize individualized support, autonomy, and quality of life for every person supported.
• Directs the development, execution, and monitoring of the unit’s Quality Improvement Plan, ensuring progress on identified initiatives and corrective actions.
• Oversees the unit’s quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies to promote safety, health, and well-being of individuals supported.
• Prepares for and leads the response to regulatory audits, life safety surveys, certification, and licensure reviews, and LME/MCO monitoring activities.
• Ensures timely development and implementation of Plans of Correction (POCs), tracks progress to resolution and communicates outcomes to internal and external stakeholders including the corporate office.
• Ensures appropriate clinical oversight by licensed and credentialed professionals and supports the consistent integration of clinical best practices in all service settings.
• Ensures services are aligned with the industry’s best practices, regulatory standards, accreditation guidelines, and the organization’s mission and values.
• Led implementation of staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures.
• Builds and sustains a culture of professional development, employee engagement, and high performance across all roles and functions.
• Collaborates with external agencies, families, and community partners to strengthen service offerings and promote engagement.

Supervisory Responsibilities

• Provides direct and indirect supervision to all positions within the Unit's operations team.
• Builds high-performing teams, fosters leadership at all levels, and ensures effective performance management across all functions.

Minimum Qualifications

• Bachelor’s degree in human services, Health Administration, Social Work, or a related field required; master’s degree preferred.
• Minimum of five (5) years of leadership experience in IDD services, long term care facilities or related healthcare/human services settings.
• Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies).
• Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment.
• Strong financial acumen, including experience managing operating budgets and business performance metrics.
• Exceptional interpersonal, leadership, and communication skills.
• Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families.