Jobs · Business Development · North Carolina

IDD Executive Director

RHA Health Services, LLC · Hendersonville, NC · Yesterday
Business DevelopmentFull-time

About the role

We are hiring for: IDD Executive Director. Type: Regular.

Responsibilities

  • Operational Leadership and Oversight
  • Oversees and integrates the work of clinical, administrative, and operational departments
  • Maintains up-to-date knowledge of federal, state, and local regulatory requirements and proactively addresses areas of non-compliance or risk
  • Provides fiscal oversight, supports efficient resource allocation, and ensures adherence to the unit’s budgetary goals and financial targets
  • Quality and Compliance
  • Provides leadership to the Quality Management Team to drive measurable improvements in outcomes and quality of care for individuals served
  • Oversees the implementation and monitoring of Personal Outcome Measures (POMs)
  • Directs the development, execution, and monitoring of the unit’s Quality Improvement Plan
  • Oversees the unit’s quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies
  • Prepares for and leads the response to regulatory audits, life safety surveys, certification, and licensure reviews, and LME/MCO monitoring activities
  • Ensures timely development and implementation of Plans of Correction (POCs), tracks progress to resolution and communicates outcomes to internal and external stakeholders including the corporate office
  • Clinical and Programmatic Oversight
  • Ensures appropriate clinical oversight by licensed and credentialed professionals and supports the consistent integration of clinical best practices in all service settings
  • Ensures services are aligned with the industry’s best practices, regulatory standards, accreditation guidelines, and the organization’s mission and values
  • Workforce Development and Team Management
  • Led implementation of staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures
  • Buils and sustains a culture of professional development, employee engagement, and high performance across all roles and functions
  • Stakeholder Engagement and Collaboration
  • Collaborates with external agencies, families, and community partners to strengthen service offerings and promote engagement

Qualifications

  • Bachelor’s degree in human services, Health Administration, Social Work, or a related field required; master’s degree preferred
  • Minimum of five (5) years of leadership experience in IDD services, long term care facilities or related healthcare/human services settings
  • Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies)
  • Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment
  • Strong financial acumen, including experience managing operating budgets and business performance metrics
  • Exceptional interpersonal, leadership, and communication skills
  • Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families

Benefits

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

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