ICS Program Director
Job Summary
We are seeking a compassionate and dedicated Regional Program Director for our Western region to guide appropriate support services for our clients with developmental disabilities or mental health challenges living in their individual homes. This role involves regular travel to support the region and programs.
About the Role
Easterseals PORT Health (ESPH) empowers individuals and strengthens communities through our mission of helping people live their best lives. As a Regional Program Director, you will lead multi-site program operations, drive team performance, and ensure exceptional service delivery.
Responsibilities
Lead & Inspire: Coach, develop, and empower program leadership while building a strong, high-performing team culture
Drive Operations: Oversee daily program performance, ensuring consistency, efficiency, and strong financial management
Ensure Excellence & Compliance: Maintain high standards of quality, regulatory compliance, and service outcomes
Grow Impact: Identify opportunities for program expansion, strengthen community partnerships, and support strategic growth initiatives
Problem-Solve Proactively: Address operational challenges with innovative solutions and forward-thinking strategies
Requirements
Bachelor’s Degree in Human Services, Social Work, Psychology or related field from a college or university required, Master’s degree preferred
Minimum three years of leadership experience in IDD, HCBS, or community-based services
Demonstrated experience in program operations, staff supervision, budgeting, and regulatory compliance
Strong knowledge of NC service definitions, MCO requirements, and HCBS standards
Qualifications
Experience in leading and managing teams
Ability to work independently and manage multiple priorities
Excellent communication and interpersonal skills
Knowledge of relevant regulations and standards
Skills
Strategic planning and implementation
Team leadership and development
Financial management and budgeting
Regulatory compliance and quality assurance
Community engagement and partnership building
Benefits
Competitive salary
Generous paid time off and paid holidays
Full benefits package including Medical, Dental, and Vision benefits
Life and Disability Insurance (company paid)
403(b) Retirement Plan
Employee Assistance Program and legal services support
Public Service Loan Forgiveness (PSLF) qualifying employer
Pay
Competitive salary depending on experience
Schedule
Full-time, salaried position. Monday-Friday, 8:30am-5pm
How to Apply
To apply, visit www.eastersealsPORT.com or email your resume to recruiter@eastersealsPORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trusted and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. We are an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.