ICMS Case Manager - Villas South Park (JR 5648)

About the role

PATH (People Assisting the Homeless) is seeking candidates to join our Supportive Housing Services Department as an ICMS Case Manager working out of our new Villas at South Park site in Los Angeles, California.

Responsibilities

• Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
• Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals.
• Completes program specific assessments (e.g. VI-SPDAT).
• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake.
• Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current client file with all required documents.
• Maintains confidentiality of client files per HIPAA and all applicable guideline.

Requirements

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
• Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

Qualifications

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations in a related field.
• Minimum Qualifications: All levels of education and experience are welcome.
• Mandatory Requirements: Must have employment eligibility verification, successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test, and have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used during work duties, and the ability to qualify for PATH's insurance coverage.

Benefits

• Medical, dental and vision coverage
• Vacation and sick time
• Paid holidays
• A retirement plan

What You Bring

• Analytical Skills and Attention to Detail
• Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork
• Communication
• Creativity and Initiative
• Critical Thinking and Problem Solving
• Ethics and Boundaries