ICMS Case Manager

About the role

The ICMS Case Manager will provide coordinated Case Management and Supportive Services for formerly homeless individuals diagnosed with special needs. Services will be delivered on-site to tenants residing at a new multi-unit permanent supportive housing complex.

Responsibilities

• Conduct an initial housing intake and needs assessment for each tenant
• Develop and implement Individual Service Plans (ISPs) for each tenant
• Facilitate completion of housing-related processes for tenants
• Conduct monthly face-to-face contacts with tenants
• Quarterly meetings with tenants to review progress and achievements
• Act as a liaison between the property manager, tenant, and primary mental health provider
• Coordinate linkage to various public social service agencies and community providers
• Provide information and instruction on tenant rights and responsibilities
• Assist clients in obtaining rental assistance, move-in/eviction prevention services, and addressing tenant grievances
• Enforce housing rules in collaboration with property management
• Develop and lead workshops on relevant topics
• Monitor tenants' status and prepare those ready for transition to mainstream housing
• Compile and submit monthly progress reports
• Ensure compliance with necessary documentation and reporting requirements

Requirements

• 1-2 years of experience or related work
• Bachelor’s Degree
• Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems
• Reliable, flexible team player with a good work ethic and ability to set and maintain personal boundaries
• Valid driver's license and car insurance as required by law
• Proficiency in Microsoft Office suite

Benefits

• 14 Paid Holidays
• On-Demand training memberships
• Dental/Vision/85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole Life Insurance With Cash Benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance