ICE Specialist
Abbott · Fort Lauderdale, FL · Today
Customer Service$61k–$123k/yrFull-time
About the role
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Responsibilities
- Provide exceptional technical and clinical support for Abbott's intracardiac echocardiography (ICE) technology.
- Support physicians and healthcare professionals during procedures using Abbott ICE, educating them on proper product usage, and providing troubleshooting assistance.
- Gather customer feedback, ensuring compliance with regulatory guidelines, and contributing to the improvement of Abbott's ICE product portfolio.
- Resolve technical issues and provide guidance on product usage through various communication channels.
- Educate physicians, healthcare professionals, and Abbott team members on the efficacy and use of Abbott ICE products.
- Maintain deep clinical knowledge of cardiac anatomy, electrophysiology, and Intracardiac Echo technology, as well as other imaging modalities like TEE and TTE.
- Collaborate with sales, upstream/downstream marketing, and R&D teams to support business objectives and product advancements.
- Collaborate closely with Electrophysiologists, interventional cardiologists, and lab staff to ensure optimal image acquisition and interpretation.
Requirements
- An associate's degree or higher in nursing, sonography, cardiovascular technology, or a related clinical field, or equivalent clinical experience.
- A minimum of 3 years of experience in cardiovascular, electrophysiology, or structural heart procedures, including experience with ICE, TEE, TTE, and vascular ultrasound.
- Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Qualifications
- Minimum of 3 years of experience in cardiovascular, electrophysiology, or structural heart procedures, including experience with ICE, TEE, TTE, and vascular ultrasound.
- Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Skills
- Expertise in intracardiac echocardiography (ICE) technology.
- Ability to educate physicians, healthcare professionals, and Abbott team members on the efficacy and use of Abbott ICE products.
- Strong collaboration and communication skills.
- Deep clinical knowledge of cardiac anatomy, electrophysiology, and Intracardiac Echo technology.
Benefits
- Health Investment Plan (HIP) PPO medical plan.
- Excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit.
- Recognition as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- Recognition as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Pay
The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.
Schedule
N/A