Ice Haus Coach-Hockey

Job Summary

The Ice Haus Coach is responsible for providing high-quality instruction, training, and mentorship to athletes in skating and/or hockey programs. This role emphasizes skill development, safety, sportsmanship, and fostering a positive environment for participants of all ages and skill levels. The coach plays a key role in program success, athlete progress, and community engagement.

About the Role

This position is benefits eligible. Please view our benefits guide here.

Responsibilities

• Instructs, tests, and evaluates participants in the skating lesson program.
• Adequately plans and prepares in advance of teaching in an effort to foster skill development in each participant.
• Provides ongoing corrective feedback to participants and relay progress to parents/guardians.
• Maintains order and discipline in classes to ensure a safe environment and to promote a learning atmosphere.
• Enforces all facility rules, safety, and policies.
• Ensures participants use of City equipment, such as rental skates and hockey gear, is within established guidelines and that gear is of correct fit and function.
• Demonstrates professionalism in all forms of communication such as in-person, email, phone calls, video calls and texts.
• Enforces facility regulations, policies, and procedures; positively represent the City in interactions.
• Resolves program issues within established guidelines.
• Relays various inquiries to supervisors.

Requirements

• Two (2)+ years of hockey playing experience with a basic knowledge of the game.
• (Hockey) Must have a Level 1 CEP coaching certification through USA hockey or be willing to attain necessary certification within 3 months of hire.
• (Hockey) Must have passed Preliminary figure skating levels both in Moves In the Field and Free-skate.
• (Skating) Must have coaching insurance through Learn to Skate USA, USFSA, or PSA.
• Current certification in CPR, First Aid and AED or ability to obtain within 3 months of hire required.
• OR Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job, AND Possession of a valid driver’s license.
• Preferred Certification through a recognized governing body (e.g., USA Hockey, US Figure Skating) preferred.

Qualifications

• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
• Knowledge of incident response and handling methodologies.
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.

Skills

• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
• Knowledge of incident response and handling methodologies.
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.

Benefits

This position is benefits eligible. Please view our benefits guide here.

Pay

Anticipated Hiring Ranges: $16.50- $20.21 Hourly

Schedule

Work performed in cold indoor settings. Majority of work performed on ice surface. Regular exposure to loud noises. Physical Requirements: Work involves skating, walking, standing, stretching, bending, as well as lifting/carrying up to 50 pounds.

Conditions of Employment

The City of Greeley is an at-will employer. Employees and the City may terminate employment at any time for any reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE .