Ice Cream US Associate Director Kroger

About the role

The Associate Director, Kroger is responsible for leading the strategic customer relationship with Kroger and Harris Teeter, representing approximately $250MM in annual revenue for The Magnum Ice Cream Company. This role leads a cross-functional team of five and serves as the primary commercial leader for the account, balancing customer priorities with company objectives to drive sustainable growth, maximize sales, market share, and revenue, and deliver against joint business plans. The Associate Director partners closely with internal stakeholders across Category Management, Shopper Marketing, Supply Chain, Finance, and Customer Strategy to develop and execute winning customer strategies, strengthen customer partnerships, and achieve profitable growth for both organizations.

Responsibilities

• Own the overall Kroger and Harris Teeter customer relationship and commercial strategy.
• Deliver sales, share, revenue, and profitability objectives across the portfolio.
• Lead and develop a cross-functional team of five to execute customer plans and drive business results.
• Build and execute joint business plans that align customer goals with Magnum Ice Cream Company priorities.
• Negotiate and influence with customer and internal stakeholders to maximize growth opportunities.
• Collaborate across Marketing, Category Management, Supply Chain, Finance, and Shopper Marketing to ensure flawless execution.
• Identify opportunities to expand distribution, improve assortment, and accelerate category growth.

Requirements

• Experience in sales and customer management and ability to operate confidently in a dynamic work environment balancing customer needs along with the internal P&L.
• Strong skills in negotiation, P&L acumen, category insights and analytics, and creative problem solving.
• Thinks end-to-end and takes ownership for results.
• Comfortable working in a fast‑moving, evolving organization.
• Values collaboration, clarity and low‑ego ways of working.

Benefits

• Market‑competitive pay and performance‑related rewards.
• Flexible ways of working.
• Support for health, wellbeing and life outside of work.
• Time off to rest and recharge.
• Ongoing learning and development opportunities.
• Medical, dental and (where applicable) vision coverage.
• Health and wellbeing support, including employee assistance programs and wellness initiatives.
• Health‑related savings and spending accounts.
• Retirement savings programs with a competitive matching plan.
• Additional employee perks (e.g., corporate discounts, commuter or learning support).
• Eligibility to participate in the company benefits plan, including health insurance (prescription drug, dental, vision), retirement savings, life insurance, disability benefits, parental leave, sick leave, paid vacation and holidays, and access to numerous voluntary benefits.

Pay

The pay range for this position is $146,200 to $219,400. The position is bonus eligible and Long‑Term Incentive (LTI) eligible.