IBM iSeries System Administrator

About the role

Monitor IBM i / AS400 / iSeries systems (QSYSOPR) for messages, errors, and hardware alerts
Apply program fixes (PTFs) and perform routine system maintenance
Manage job scheduler and monitor active batch jobs
Troubleshoot job failures, clear message waits (MSGW), and ensure nightly processing completes on time
Provide front-line support for the Infor XA (MAPICS) ERP environment
Configure and maintain printer queues, output queues, and environment refreshes
Execute and verify daily, weekly, and monthly backups
Assist with disaster recovery procedures and media rotation
Manage spool files, overlays, and forms/label software
Support third-party output tools such as TLA Barcode / TLA Forms
Document system activity and communicate issues to programming or infrastructure teams
Work with vendors and internal IT staff to maintain system hardware and software

Responsibilities

• Monitor IBM i / AS400 / iSeries systems (QSYSOPR) for messages, errors, and hardware alerts
• Apply program fixes (PTFs) and perform routine system maintenance
• Manage job scheduler and monitor active batch jobs
• Troubleshoot job failures, clear message waits (MSGW), and ensure nightly processing completes on time
• Provide front-line support for the Infor XA (MAPICS) ERP environment
• Configure and maintain printer queues, output queues, and environment refreshes
• Execute and verify daily, weekly, and monthly backups
• Affiliate with disaster recovery procedures and media rotation
• Manage spool files, overlays, and forms/label software
• Support third-party output tools such as TLA Barcode / TLA Forms
• Document system activity and communicate issues to programming or infrastructure teams
• Work with vendors and internal IT staff to maintain system hardware and software

Requirements

• 3+ years of experience operating IBM i / AS400 / iSeries systems
• Direct experience supporting Infor XA / MAPICS ERP
• Command-line proficiency (CL, WRKACTJOB, WRKSYSSTS, etc.)
• Familiarity with DB2 for i and basic SQL queries
• Understanding of work management concepts, including subsystems, job queues, and memory pools
• Experience with IBM Power hardware (Power8 / Power9 / Power10 / Power11)
• Working knowledge of TCP/IP, SMTP, and FTP in IBM i environments
• Ability to diagnose system, connectivity, and hardware issues
• Strong documentation and communication skills

Preferred Skills

• Experience with monitoring software (for example: Halcyon)
• Experience with replication / HA solutions (for example: iTera)
• Exposure to RPG programming
• Experience supporting ERP systems in a manufacturing environment