I. T. Technical Support

About the Role

Cargo Largo is seeking a skilled, driven IT technician to keep our dynamic, local operation running—from the large warehouse/processing center to the retail store. This isn’t a sit-and-wait helpdesk role; you’ll be moving across the warehouse floor, troubleshooting equipment, running cable, and keeping production moving. If you value activity and variety, this opportunity may be for you.

You’ll be a key member of a tight-knit 4-person IT department, ensuring continuity of computer services for approximately 500+ users. This role goes beyond typical help desk support, offering the chance to partner directly with the user community, learn their goals and challenges, and make a positive impact. We welcome applicable experience and are willing to share knowledge, helping you grow your skills—whether expanding into networking, legacy application support, or other areas.

You’ll be empowered with supportive management from an IT Director who is an expert in our systems and eager to share knowledge.

Responsibilities

• Serve as the go-to person for fixing problems with a positive attitude and professionalism
• Perform a wide range of technical tasks, including:
  • OS installations, hardware diagnostics, and software setup
  • Structured cabling (drilling, running, and dressing cables)
  • Resolving technical hardware/software issues with “zero” call backs
  • Setting up and deploying computers, monitors, printers, and warehouse floor equipment
  • Managing user accounts, permissions, and access through Active Directory
  • Performing preventative maintenance to keep systems healthy and reliable

Requirements

• 1-2 years of successful work experience as a hands-on IT support/technician
• Network+ and/or A+ Certification preferred or equivalent knowledge/experience
• Able to work on your feet in a largely temperature-controlled warehouse
• Comfortable with heights (ladder, scissor lift)
• Passion for customer care and quick, hands-on problem solving
• Sound technical knowledge of Windows and MS Office platforms, and PC hardware
• Experience with Active Directory and general network principles
• Associate’s degree in computer information systems or related field preferred
• Analytical and problem-solving abilities with keen attention to detail

About Cargo Largo

We’re an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We sell this inventory through our well-known local retail store (10,000+ transactions/week), on-site bid sales (1,400+ bid lots/week), and online via eBay (3,300+ listings/week). We process over 1M unique SKUs annually, arriving in 40+ trailer loads per week. The variety is vast, ranging from consumer items (clothing, laptops, designer purses) to commercial goods (rooftop air conditioners, restaurant ovens, airplane parts).

Our associates are motivated by a dynamic, fast-paced, and fun work environment. We’re committed to hiring the best people to provide the highest quality of service to our customers.

Benefits

• Positive culture with 19 of 20 employees glad to be here
• Family-like atmosphere in a growing, mid-size company
• Unparalleled teamwork where peers jump in to help
• Merit-based performance rewarded often in compensation and recognition
• Benefits designed to meet the unique needs of each associate (see cargolargo.com/benefits for details)

Pay

$24/hour

Schedule

6:30 AM – 3:30 PM, Monday-Friday, with rotating Saturday coverage (about once a month)