I. T. Technical Support

Job Details Description This Is Not Your Average Tech Job Are you a hands-on IT professional looking for something beyond a desk job? Cargo Largo is seeking a skilled, driven IT technician. You’ll keep our dynamic, local operation running, from the large warehouse/processing center to the retail store. This isn’t a sit-and-wait helpdesk role – you’ll be moving across the warehouse floor, troubleshooting equipment, running cable, and keeping production moving. If you're the kind of person who values activity and variety, this opportunity may be for you. Make a Difference. You’ll be a key member of a tight-knit 4-person I.T. department. You’ll be the primary resource to ensure continuity of computer services for approximately 500+ users. Be with the People. This role goes beyond the typical help desk where you’re relegated to phone/e-mail support. You’ll have the opportunity to partner with the user community. Learn their goals, learn their challenges, make a positive change! Meaningful relationships will be built with internal customers who truly appreciate your help. Grow Your Skills. We welcome applicable experience, and we’re willing to share knowledge. Looking for a sharp tech willing to learn new skills, and details of the business. We will help you grow. For example, if your background is primarily desktop, we’ll help you expand networking skills, and legacy application support. Supportive Management. You’ll be empowered. Yet, when the need arises, you’ll have excellent management support from your boss (IT Director) as he is truly an expert in our systems and willing to share that knowledge with you. Starting Pay: $24/hr. Shift Expectations: 6:30 AM – 3:30pm PM (Monday-Friday), rotating Saturday coverage (about once a month) What You’ll Be Doing Go-to person for fixing problems with positive attitude and professionalismWide range of technical tasks including but not limited to:OS installations, hardware diagnostics, and software setupStructured cabling (including drilling, running, and dressing cables)Resolve technical hardware/software issues with “zero” call backsSet up and deploy computers, monitors, printers, and warehouse floor equipmentManage user accounts, permissions, and access through Active DirectoryPerform preventative maintenance to keep systems healthy and reliable What We Want From You 1-2 years of successful work experience as a hands-on IT support/technicianNetwork+ and/or A+ Certification preferred or equivalent knowledge/experienceAble to work on your feet a fair amount in a largely temperature-controlled warehouseComfortable with heights (ladder, scissor lift)Passion for customer care and quick, hands-on problem solvingSound technical knowledge of Windows and MS office platforms, and PC hardwareExperience in using Active Directory; general network principlesAssociate’s degree in computer information systems or related field preferredAnalytical and problem-solving abilities with keen attention to detail Why choose us? Positive culture with 19 of 20 employees glad to be hereOften described as family-like while a growing, mid-size companyUnparalleled teamwork where peers jump in to helpMerit based performance rewarded often in compensation and recognition About Cargo Largo We're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We sell this inventory in our well-known, local retail store (10,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week). We’ll process over 1M unique SKUs each year arriving in 40+ trailer loads per week. The variety is amazing ranging from consumer items (clothing, laptops, designer pursues) to commercial (rooftop air conditioners, restaurant ovens, airplane parts). We are committed to hiring the best people to provide the highest quality of service to our customers. Our associates are motivated by the dynamic, fast-paced and fun work environment. Our benefits are designed to meet the unique needs of each associate. To learn more, visit https://www.cargolargo.com/benefits. Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment. Technician, Help Desk, Systems Analyst, IT Support, IT Specialist, Data Center Support, technician, Help Desk, Systems Analyst, IT Support, IT Specialist, Data Center SupportTechnician, Help Desk, Systems Analyst, IT Support, IT Specialist, Data Center Support