I.T. Computer Operator

Job Summary

Key Responsibilities

Required Skills & Qualifications

Work Environment

Summary

Location

Salary Range

• About the role
• Monitor computer systems, servers, and networks to ensure smooth operation
• Execute scheduled tasks such as backups, batch jobs, and system updates
• Respond to system alerts, errors, and outages in a timely manner
• Maintain logs of system performance, errors, and activities
• Perform routine hardware and software maintenance
• Aid in troubleshooting technical issues and escalate when necessary
• Aid in resolving support calls escalated by the Service Desk
• Ensure data integrity and system security protocols are followed
• Install and configure basic software and hardware components
• Support IT teams with system upgrades and migrations
• Follow standard operating procedures (SOPs) and compliance guidelines
• Service Now ticket compliancy

Basic knowledge of computer systems, operating systems
Familiarity with networking concepts and IT infrastructure
Strong problem-solving and troubleshooting skills
Ability to follow procedures and work independently or with a team
Attention to detail and strong organizational skills
Good communication skills for reporting issues

• Education & Experience
• High school diploma or equivalent (required)
• Associate or bachelor’s degree in Information Technology or related field (preferred)
• 0–2 years of experience in IT operations or support

On-site IT department operations centers
Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.
Primarily works in a standard office environment.
Will require one week on call rotation every 4-5 weeks
Role may involve prolonged computer use and monitoring screens
On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems.
Must be authorized to work in the US
Location: On Site - Mobile, AL
Duration: Full-Time

The salary range reflects the anticipated base salary for this position at the time of posting.
Final compensation may vary based on factors including experience, skills, education.