I.T. Computer Operator

Job Summary

An IT Computer Operator is responsible for monitoring and controlling computer systems, ensuring that hardware and software operate efficiently and securely. They support daily IT operations, perform routine maintenance, handle system alerts, and assist in troubleshooting issues to minimize downtime.

Key Responsibilities

• Monitor computer systems, servers, and networks to ensure smooth operation
• Execute scheduled tasks such as backups, batch jobs, and system updates
• Respond to system alerts, errors, and outages in a timely manner
• Maintain logs of system performance, errors, and activities
• Perform routine hardware and software maintenance
• Aid in troubleshooting technical issues and escalate when necessary
• Aid in resolving support calls escalated by the Service Desk
• Affirm data integrity and system security protocols are followed
• Install and configure basic software and hardware components
• Support IT teams with system upgrades and migrations
• Follow standard operating procedures (SOPs) and compliance guidelines
• Service Now ticket compliancy

Required Skills & Qualifications

• Basic knowledge of computer systems, operating systems
• Familiarity with networking concepts and IT infrastructure
• Strong problem-solving and troubleshooting skills
• Ability to follow procedures and work independently or with a team
• Attention to detail and strong organizational skills
• Good communication skills for reporting issues

Education & Experience

• High school diploma or equivalent (required)
• Associate or bachelor’s degree in Information Technology or related field (preferred)
• 0–2 years of experience in IT operations or support

Work Environment

• On-site IT department operations centers
• Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.
• Prioritizes primarily works in a standard office environment.
• Will require one week on call rotation every 4-5 weeks
• Role may involve prolonged computer use and monitoring screens
• On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

Summary

The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems. Must be authorized to work in the US

Location

On Site - Mobile, AL

Duration

Full-Time

Salary Range

$38,000 - $45,011