Hydraulic Hose Mobile Service Technician

About the role

At Bridgestone HosePower, Mobile Sales and Service Technicians (MSST) are the face of field operations. MSSTs deliver built hose assemblies and top‑quality repair services directly to customers with professionalism, precision, and efficiency. The role blends hands‑on technical work with customer interaction, requiring travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools. Technicians also expand the customer base by engaging prospects, checking in on customers, and identifying new service opportunities, building strong relationships to succeed in a fast‑paced, goal‑oriented, service‑driven environment.

Responsibilities

• Build hydraulic hose assemblies on‑site at customer locations.
• Remove and install hose assemblies as needed.
• Perform machine inspections to ensure proper function and safety.
• Conduct cold‑call prospecting to develop new business within assigned territory.
• Manage territory accounts and maintain strong customer relationships.
• Provide accurate information for quotations on large‑scale projects.
• Submit timely and legible data for invoicing and service documentation.
• Maintain and protect company‑owned tools, equipment, and vehicles at all times.

Qualifications

Required Qualifications:

• Must be 21 years or older.
• Valid driver’s license for a minimum of three years.
• No more than two moving violations in the past three years.
• No DUI charges or convictions.
• Willingness to learn.

Desired Qualifications:

• Sound, independent judgment as needed.
• Professional customer relations and communication skills.
• Passion for excellence.
• Strong soft skills for customer interaction and relationship building.
• Ability to work under pressure.
• Mechanical aptitude.
• Effective time management skills.
• Ability to work independently and be self‑motivated.
• Strong attention to detail.
• Prior experience with effective troubleshooting and resolution.
• Ability to maneuver in confined spaces.
• Flexibility and ability to think on one’s feet.
• Ability to successfully operate hand and power tools.