Hybrid Program Manager, MBA

What You Will Do

• Own end-to-end delivery of AI infrastructure deployments — from customer acceptance criteria definition through site commissioning and operational handover
• Govern third-party vendors — holding them accountable to schedule, quality, and scope through structured weekly governance, data-led escalation, and formal review cadences
• Own Nscale's 30% delivery scope on every site — WAN availability, FE network availability, network device configuration, and customer acceptance validation
• Build and maintain the integrated 100% delivery picture across vendor scope and Nscale scope — and communicate it clearly to leadership weekly
• Manage customer relationships through the full deployment lifecycle — extracting acceptance criteria, setting expectations, and representing Nscale confidently at the executive level
• Transition into direct management of in-house trades and field teams as Nscale insources execution — building daily coordination cadences, trade accountability, and site governance from the ground up
• Identify risks and dependencies across cross-functional teams including Supply Chain, GPU PM, Networking PM, and Deployment Engineering — and drive resolution before they hit the schedule
• Contribute to the development of repeatable deployment playbooks, governance frameworks, and site acceptance standards

Minimum Qualifications

• MBA, ideally with coursework or prior experience touching operations, infrastructure, or program management
• 3–5 years of total professional experience (pre- and/or post-MBA) spanning some combination of technical program or project management with full deployment lifecycle ownership
• Demonstrated interest in developing both vendor governance and hands-on field/operations skills
• Comfortable with ambiguity and a fast-changing environment, as you'll be asked to contribute in a boardroom one week and on a site floor the next
• Strong analytical and executive communication skills, with the ability to translate operational detail into a clear leadership narrative
• Network and infrastructure literacy — comfortable owning WAN availability, FE network, and network device configuration without needing a translator
• Willingness to travel and spend meaningful time on active deployment sites as part of your development
• A track record (academic, internship, or early career) of building trust quickly with people outside your immediate team

Preferred Qualifications

• Professional experience managing a vendor-to-insource transition — you have been on both sides of a delivery model change
• Background in AI or GPU infrastructure specifically — NVIDIA-class hardware, InfiniBand, liquid cooling, or high-density power
• PMP, PgMP, or equivalent program management certification

Pay

Salary Range: $100,000 - $150,000 USD