Hybrid Liquidation Supervisor

What You'll Do

• Supervise the staff that receives inbound & outbound calls from borrowers, real estate agents, attorneys and/or an authorized third party with questions regarding short sale and deed in lieu of foreclosure requests.
• Analysis of submitted Short Sale and REO transactions to assure investor approval and compliance.
• Work with staff for timely negotiations and counter offer that reduces loss severity and meets or exceeds company-determined property valuation, and presents counter offer to real estate agents, attorney, and authorized third parties.
• Submit negotiated files to senior management/ Investors for approval.
• Decline purchase offers with excessive variance between purchase offer price and company-determined property valuation.
• Monthly reporting and tracking of department matrix to Senior Management
• Management of postponements of foreclosure sales when additional time is needed to review and approve short sale and or deed in lieu of foreclosure requests.
• Attendance at Mediation/Settlement hearing – some travel required.
• Request variance exceptions with HUD, etc. as needed
• Initiate call campaigns for the Negotiators to make direct contact with customers
• Work on task requirements that processors and negotiators are unable to complete
• Handle escalated calls in a professional manner
• Prepare responses for Advocates, HUD, and CMS management as needed
• Involved in internal and external Audit responses and create action plans to remediate any findings
• Perform other duties as assigned.

What You'll Need

• High school diploma or equivalent work experience; some college courses in business or finance preferred.
• Three (3) or more years’ mortgage industry experience.
• One (1) or more years of related experience in loss mitigation/negotiation required.
• Knowledge of Microsoft Suite at intermediate level preferred.
• Knowledge of mortgage/real estate terminology required.
• Knowledge of industry and/or company-specific software in sales/collections required.
• Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
• Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
• Ability to organize and prioritize own work schedule on short-term basis (longer than one month) and within allotted work schedules.
• Ability to travel up to 10%.

Pay

The approved Target Pay Range for this position is $70,000 to $80,000 plus a monthly incentive.

Benefits

• Comprehensive healthcare plans for you and your family.
• Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.