Hybrid Field Sales Representative (Jacksonville, FL)

About the role

We are seeking a Hybrid Field Sales Representative (HFSR) to join our team in Jacksonville or Ocala, Florida. The HFSR will manage sales growth by building a book of business through field sales marketing activity and telesales programs. The role involves selling, cross-selling, up-selling, and retaining members through the Aetna IVL Medicare product portfolio. The HFSR will deploy an operating model that includes 3 days in the field and 2 days in a call center queue to support organizational goals.

Responsibilities

• Sell, cross-sell, and up-sell members through face-to-face appointments, retail, provider relationships, and referral programs.
• Assess customer needs for products and services using insightful, probing questions and demonstrate superior listening skills.
• Document call interactions, Center of Influence (COI) relationships, and lead management protocols in the hybrid field sales integrated tech stack.
• Develop, continuously train, and learn new sales skills to support best-in-class customer acquisition metrics, sales goals, and other Key Performance Indicators (KPIs).
• Acquire and convert new and existing members via field programs and inbound/outbound calls.
• Accountable for achieving quality, sales effectiveness, retention, and secret shopper initiatives, as well as meeting state, federal, and CMS requirements for Medicare sales agents and programs.

Requirements

• 0-3 years of experience in selling multiple Medicare products (Medicare Advantage, Medicare Supplement).
• 4-year college degree or equivalent experience.
• Life and Health insurance license required within 60 days of employment.
• Computer proficiency, including Microsoft Office package.
• Basic mathematical operations without a calculator.

Qualifications

• Adaptability to high-pressure, achievement-oriented environments.
• Positive attitude and ability to control emotions when dealing with unhappy customers.
• Self-starter with a drive to build, manage, and grow a book of business.
• Strong presentation skills.
• Knowledge of Medicare products, sales processes, and systems.
• Collaboration and teamwork skills.
• Problem-solving and decision-making skills.
• Out-of-the-box solutioning and creative thinking.

Benefits

The typical pay range for this role is $47,788.00 - $81,090.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. Our comprehensive benefits package includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. The application window for this opening will close on 07/31/2026.