Jobs · Customer Service · Idaho

Hybrid Field Auto Adjuster- Meridian, ID

Allstate · Idaho, United States · 2 wk ago
HybridCustomer ServiceFull-time

About the role

Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.

Responsibilities

  • Play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards.
  • Involves a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates.
  • Diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections.
  • Live in/near the Meridian, ID area to be eligible for this role.
  • This role follows a hybrid work model, with an expected schedule of 3 days in the field and 2 days remote. Scheduling flexibility is required, as business needs may result in weekly adjustments.

Requirements

  • This is not an entry level position. Candidates must have 18+ months of experience writing auto collision estimates using auto estimating programs such as CCC One, Audatex, or Mitchell.
  • Proficient written and verbal communication skills to effectively interact with customers.
  • Strong attention to detail and ability to write precise and comprehensive estimates.
  • Comfortable with utilizing technology and various platforms for claims processing.
  • Excellent time management and organizational skills to manage multiple assignments effectively.
  • Valid driver's license and willingness to travel as part of the job requirements.

Qualifications

  • Preferred Qualifications: See above.

Skills

  • Auto Estimating
  • Auto Insurance Claims
  • Automotives
  • Claims Processing
  • Insurance Claims

Benefits

  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Pay

$60,000.00 - $97,125.00 annually based on experience and qualifications.

Schedule

Hybrid work model with 3 days in the field and 2 days remote. Scheduling flexibility is required.

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