Hyatt Place Mystic - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart actions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package after an initial waiting period
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The property offers easy access to nearby Groton, CT, New London Naval Base, Foxwoods Casino, and Mohegan Sun Casino, as well as many great nearby beaches. Guests can enjoy spacious guestrooms with deluxe amenities including free Wi-Fi, an outdoor pool, fitness center, and on-site dining. Breakfast is served fresh every day, featuring cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. Guests can start their mornings with a caffeine fix in the AM and a cocktail at the bar in the PM.

Application

Application deadline for Colorado positions: 8/31/26