Hyatt Place Louisville East - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Welcome to our Hyatt Place Louisville East hotel near Louisville Convention Center. Our prime location is a short drive from all the Louisville area has to offer, including Kentucky Exposition Center and Churchill Downs. Our modern and spacious guestrooms feature contemporary décor and deluxe amenities. We offer a variety of hotel amenities such as free Wi-Fi, an outdoor pool, fitness center, and on-site dining. Guests can enjoy breakfast served fresh every day, featuring cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We also provide a caffeine fix in the morning and a cocktail at the bar in the evening.