Hyatt Centric Chicago The Loop - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident communication skills, both verbal and written, ensuring smooth interactions.
• Quick-Thinking Problem Solver: Handling unexpected situations with ease, turning challenges into positive outcomes.
• Multitasking Marvel: Organizing and managing multiple tasks efficiently, from reservations to check-ins/check-outs.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• Located in Chicago’s famed Theater District
• Within 10 minutes' walk of State Street shopping and the Art Institute of Chicago
• Rooftop bar with panoramic views of the city skyline
• On-site restaurant and snack shop with complimentary snacks and specialty coffee
• Modern rooms with Egyptian cotton bedding and 42-inch flat-screen TVs with Bluetooth and personal device streaming connectivity
• Included amenities: Coffee maker and refrigerator