Hy-Chi Cook

Additional Considerations

Must be 18+

Job Description

Job Title: Hy-Chi Department Cook

Department: Hy-Chi

FLSA: Non-Exempt

General Function

This position is responsible for preparing various foods for the Hy-Chi department. Responsibilities include managing hot and cold cases, providing customer service, and maintaining strict adherence to department and company guidelines.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Greets customers and addresses them by name
• Aids customers with product assistance and suggestions
• Answers the telephone and provides helpful service
• Works collaboratively with co-workers to maintain a positive work environment
• Cooks soups and meats, prepares vegetables and sauces, combines ingredients, places food in cases, and refills as necessary
• Fills the cold case with fresh-made food and prepares items for the next day
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Checks rice as time permits
• Takes customer orders at the Hy-Chi department counter when necessary
• Assists in other areas of the store as needed

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to carry out detailed but uninvolved written or verbal instructions
• Ability to add, subtract, multiply, and divide whole numbers
• Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing

Education And Experience

• High school or equivalent
• Training provided

Physical Requirements

• Physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors)
• Able to perform the following physical activities: Balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions

Working Conditions

• Continually exposed to noise and temperature extremes
• Frequently exposed to cleaning chemicals/solvents
• Fast-paced work environment with significant pressure to meet deadlines

Equipment Used To Perform Job

• Wok, cooking spoons, buckets (vegetables), knives, and cutting boards

Contacts

• Daily contact with store personnel, customers, and the general public