Hy-Chi Cook

Job Description

Job Title: Hy-Chi Department Cook
Department: Hy-Chi
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Smiles and greets customers in a friendly manner
• Aids customers by escorting them to products, securing items, loading/unloading items, and addressing customer suggestions or requests
• Answers the telephone and provides friendly, helpful service to customers
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Cooks soups first, then meats, prepares vegetables and ready sauces, combines ingredients with meat, places food in hot cases, monitors amounts, and refills as necessary
• Orders product and supplies when necessary or notifies department head of needs
• Cleans work area at the end of the shift, fills the cold case with fresh-made food, prepares items for the next day, and adheres to department and company guidelines related to personal hygiene and dress
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Checks rice as time permits
• Takes customer orders at the Hy-Chi department counter when necessary
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to carry out detailed but uninvolved written or verbal instructions
• Ability to add, subtract, multiply, and divide whole numbers
• Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing

Education And Experience

• High school or equivalent
• Training provided

Physical Requirements

• Physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors)
• Able to perform the following physical activities: Balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions

Working Conditions

• Continually exposed to noise and temperature extremes
• Frequently exposed to cleaning chemicals/solvents
• This is a fast-paced work environment with a significant amount of pressure to meet deadlines

Equipment Used To Perform Job

• Wok, cooking spoons, buckets (vegetables), knives, and cutting boards

Contacts

• Daily contact with store personnel, customers, and the general public