HVAC Truck Based Sr Controls Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled technician to join its team. This role involves conducting preventive maintenance, repair, installation, and commissioning of systems, as well as providing high levels of customer satisfaction through direct, on-site interaction.

Responsibilities

• Conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems).
• Responsible for high levels of customer satisfaction through direct, on-site, customer interface.
• Mentors control technicians, service technicians, and mechanical technicians on building automation activities.
• Completes required project and service documentation.
• Solves building inefficiencies and resolves service-related items for customers.
• Provides technical recommendations for sales leads and assists in the design and configuration of building control systems.
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction.
• Reports problems or changes to management immediately.
• Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings.
• May assist with job layouts and bid proposals.
• Install and modify software and graphics.
• Communicates with customers upon arrival and before leaving the work site.
• Ensures high levels of customer satisfaction.
• Meets regularly with customers to become familiar with operating problems.
• Keeps customers informed on the service provided, outstanding issues, and recommends system enhancements, upgrades, and replacements.
• Promotes the sale of add-on work.
• Adheres to all Johnson Controls and customer safety standards.
• Trains the customer in control systems operations.
• Delivers manuals and documentation to the customer for training needs as required.
• Mentors for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Coaches, supports, and trains the technical workforce on non-complex, non-critical equipment.
• Compiles job documentation, such as certificate of completion, customer training form, training certificates, and punch lists.
• Completes certifications as required by the company.
• Assists in the design and configuration of building control systems as defined by the contract documents.
• Creates flow diagrams, sequence of operations, and bill of material, network layouts, and electrical schematics as required.
• Aids in the development and testing of software programs necessary to operate the system per the project requirements' intent.
• Compiles and/or completes project as built and close-out documentation.
• Aids in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Selects, orders, and tracks the delivery of materials for assigned tasks.
• Aids in the loading and commissioning of all system and network-level controllers as required.
• Aids in validating complete system functionality and troubleshooting problems with subcontractors and other trades to ensure proper operation.
• May provide field change information to the project team for the creation of as-built drawings and software.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Aids in performing site-specific training for owner/operator on the total building control system.
• Participates in release meetings with project field team.
• Provides recommendations and solutions to ensure facility is running efficiently, including upselling opportunities.
• Provides quotes to support recommendations and solutions.

Requirements

• Minimum of six (6) years commercial controls troubleshooting experience in the HVAC industry.
• Vocational School program graduate or associate's degree in a technical field, or two years' experience in servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Possesses the ability to explain technical information to technical and non-technical people.
• Demonstrated understanding of control theory, automatic temperature controls, building automation systems, and other building subsystems.

Qualifications

• Minimum of six (6) years commercial controls troubleshooting experience in the HVAC industry.
• Vocational School program graduate or associate's degree in a technical field, or two years' experience in servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Possesses the ability to explain technical information to technical and non-technical people.
• Demonstrated understanding of control theory, automatic temperature controls, building automation systems, and other building subsystems.

Skills

• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Ability to diagnose and repair complex control systems malfunctions.
• Ability to test and write modifications in multiple languages of systems software.
• Ability to consult with customers through data gathered and site assessments.
• Ability to provide field proposals for retrofits, upgrades, and enhancements to existing equipment.
• Ability to assist sales by providing technical recommendations for sales leads.
• Ability to manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Ability to report problems or changes to management immediately.
• Ability to interface with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required.
• Ability to provide sketches of field changes and discrepancies for engineering corrections and drawings.
• Ability to assist with job layouts and bid proposals.
• Ability to install and modify software and graphics.
• Ability to communicate with customers upon arrival and before leaving the work site.
• Ability to ensure high levels of customer satisfaction.
• Ability to meet regularly with customers to become familiar with operating problems.
• Ability to keep customers informed on the service provided, outstanding issues, and recommend system enhancements, upgrades, and replacements.
• Ability to promote the sale of add-on work.
• Ability to adhere to all Johnson Controls and customer safety standards.
• Ability to provide safety leadership and instruction to all control technicians in the branch.
• Ability to provide safety awareness while working onsite with Johnson Controls subcontractors.
• Ability to train the customer in control systems operations.
• Ability to deliver manuals and documentation to the customer for training needs as required.
• Ability to mentor for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Ability to coach, support, and train the technical workforce on non-complex, non-critical equipment.
• Ability to compile job documentation, such as certificate of completion, customer training form, training certificates, and punch lists.
• Ability to complete certifications as required by the company.
• Ability to assist in the design and configuration of building control systems as defined by the contract documents.
• Ability to create flow diagrams, sequence of operations, and bill of material, network layouts, and electrical schematics as required.
• Ability to aid in the development and testing of software programs necessary to operate the system per the project requirements' intent.
• Ability to compile and/or complete project as built and close-out documentation.
• Ability to assist in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Ability to select, order, and track the delivery of materials for assigned tasks.
• Ability to assist in the loading and commissioning of all system and network-level controllers as required.
• Ability to assist in validating complete system functionality and troubleshooting problems with subcontractors and other trades to ensure proper operation.
• Ability to provide field change information to the project team for the creation of as-built drawings and software.
• Ability to keep management and JCI contractor or customer informed of job progress and issues.
• Ability to perform site-specific training for owner/operator on the total building control system.
• Ability to participate in release meetings with project field team.
• Ability to provide recommendations and solutions to ensure facility is running efficiently, including upselling opportunities.
• Ability to provide quotes to support recommendations and solutions.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time - 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Pay

Hiring hourly range: $29.13 - 40.09 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at - AD2 #TechnicalHiring