HVAC - Technician Level 2

About the role

The HVAC Technician 2 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to customers. This role delivers portable HVAC equipment to customers, demonstrating skills and performance in the use, operation and repair of all company equipment. Additionally, this role checks in and repairs equipment, performs general shop duties, and delivers/installs CC equipment.

Responsibilities

• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick-ups and service calls
• Delivers and installs rented HVAC equipment; trains authorized operator (and/or customer) on safe use of equipment
• Directs customers to sign appropriate paperwork; keeps track of serial numbers
• Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment
• Operates company vehicle safely and follows all company safety policies
• Cleans and tests returned equipment making sure operation and appearance are up to standards
• Completes appropriate paperwork for deliveries, pick-ups and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings

Requirements

• 3-5 years of formal HVAC experience/training
• Valid driver's license and clean driving record free