HVAC Technician 1

Job Description Summary

The HVAC Technician 1 demonstrates professionalism through positive communication and appearance, providing exemplary service to customers. This role involves delivering and installing rented HVAC equipment, training operators, troubleshooting equipment, operating company vehicles safely, cleaning and testing returned equipment, and assisting with maintenance and repairs.

Position Responsibilities

• Communicates with customers, managers, and sales engineers to schedule deliveries, pick-ups, and service calls
• Delivers and installs rented HVAC equipment and trains authorized operators on safe use
• Directs customers to sign paperwork; keeps track of serial numbers
• Successfully troubleshoots equipment operation, function, specifications, capabilities, and controls
• Operates company vehicle safely and adheres to all safety policies
• Cleans and tests returned equipment, ensuring operation and appearance meet standards
• Completes appropriate paperwork for deliveries, pick-ups, and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and track equipment inventory
• On-call for emergency service and available on a rotating schedule for weekend and evening calls

Requirements

• 1-2 years of experience in a service-related role interacting with customers
• Must possess basic math skills
• Must be mechanically inclined
• Must have a valid driver's license and clean driving record free from points
• Must be at least 21 years old
• Must be able to work some after hours and weekend work during peak times

Qualifications

• High school diploma or equivalent
• Must be able to pass a drug test
• Must be able to pass a background check

Skills

• Strong communication and interpersonal skills
• Proficient in using HVAC equipment
• Ability to troubleshoot and repair equipment
• Knowledgeable about safety protocols
• Basic math skills
• Good mechanical aptitude

Benefits

• Health, Dental, and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life, and Travel insurance
• Flexible Spending Account (FSA)
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

Pay and Schedule

Starting rate of pay may vary based on factors including position offered, location, education, training, and experience. Full-time employees are eligible for benefits starting on the first of the month following 30 days from their start date. Paid time off includes:

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half-day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day