HVAC Technician 1

Job Description Summary

The HVAC Technician 1 demonstrates professionalism through positive communication and appearance, providing exemplary service to customers. This role involves delivering and installing rented HVAC equipment, training operators, troubleshooting equipment, and maintaining equipment.

Position Responsibilities

• Communicates with customers, managers, and sales engineers to schedule deliveries, pick-ups, and service calls
• Delivers and installs rented HVAC equipment and trains authorized operators on safe use
• Directs customers to sign paperwork; keeps track of serial numbers
• Successfully troubleshoots equipment operation, function, specifications, capabilities, and controls
• Operates company vehicle safely and follows all safety policies
• Cleans and tests returned equipment, ensuring operation and appearance meet standards
• Completes appropriate paperwork for deliveries, pick-ups, and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and track equipment inventory
• On-call for emergency service and available on a rotating schedule for weekend and evening calls

Requirements

• 1-2 years of experience in a service-related role interacting with customers
• Must possess basic math skills
• Must be mechanically inclined
• Must have a valid driver's license and clean driving record free from points
• Must be at least 21 years old
• Must be able to work some after hours and weekend work during peak times

Qualifications

• High school diploma or equivalent
• Must pass a drug screening and background check

Benefits

• Health, Dental, and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life, and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

Pay and Schedule

Starting rate of pay may vary based on factors including position offered, location, education, training, and experience. Full-time employees are eligible for benefits on the first of the month following 30 days from their start date. Paid time off includes:

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half-day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day