HVAC Service Technician I

About the role

As a LONG Service Technician I, you will maintain, troubleshoot, repair, and install commercial HVAC systems at a moderate level independently. You will collaborate with more experienced technicians on complex tasks, following LONG's service procedures. While part of a dedicated team of Service Technicians, much of your work will be performed independently. You will be provided with a company vehicle, mobile phone, and work attire. Your primary focus will be delivering high-quality maintenance, troubleshooting, and repair services on customer HVAC equipment while providing exceptional customer service and efficiently resolving HVAC system issues. This position is collectively bargained and all benefits are provided by the union.

Essential duties and responsibilities

• Specialize in maintaining commercial HVAC systems by changing air filters, replacing belts, recording refrigeration pressures, performing in-depth inspections, and adjusting gas-fired burners as needed according to LONG's Service Procedures while working independently
• Perform troubleshooting on commercial HVAC systems, refrigeration systems, economizers, VAV boxes, fan-powered boxes, and pneumatic controls independently
• Conduct basic repairs on HVAC commercial equipment using soldering, brazing, pipe fitting, and unit wiring independently
• Use a variety of hand tools and power tools at an advanced level to troubleshoot, repair, and install HVAC equipment
• Complete basic installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction, and simple equipment start-ups
• Regularly attend and complete assigned training courses while making steady progress towards Service Technician II
• Promptly and accurately complete all required paperwork while on the job
• Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism
• Maintain positive working relationships with customers, technicians, dispatch, sales, and management
• Work in confined or tight spaces such as mechanical rooms for installation and repair tasks
• Commit to adhering to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks
• Other duties as assigned

Qualifications

• 2+ years working experience with commercial HVAC systems
• Ability to conduct repairs such as replacing motors and connecting HVAC components independently
• Knowledge of basic building codes and regulations
• Proficiency in reading and interpreting mechanical schematics
• Ability to work after-hours when needed
• Ability to drive a company vehicle safely and legally
• Moderate oral, written, and interpersonal communication skills, as well as excellent documentation and organizational skills
• Moderate proficiency with Microsoft Office programs (Word, Outlook, Excel) and ability to learn additional computer software
• Valid CFC Refrigeration certificate

Physical requirements

• Standing for extended periods and working in tight spaces
• Lifting up to 75 lbs. from floor to countertop and countertop to floor
• Climbing ladders and ability to function at heights
• Use of personal hand tools

Working conditions

• Inside and outside work environment
• Hazards: high precarious places, general construction worksite hazards, working in inclement weather conditions