HVAC - Service Technician

About the role

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry, is seeking a technician to perform field activities associated with supporting the installation, maintenance and servicing of heating, ventilating and air conditioning systems for commercial customers.

Responsibilities

This technician will perform on-site preventative maintenance, routine repair and calibration after installation, handle basic, non-complex products and/or problems, and use experience and technical skills with preventive maintenance and system operations to determine service requirements.

• Perform on-site preventative maintenance, routine repair and calibration after installation.
• Handle basic, non-complex products and/or problems, referring more complex problems to higher-level technicians.
• Use experience and technical skills with preventive maintenance and system operations to determine service requirements.
• Advise manager of preventive maintenance inspections performed and corrective actions to be taken.
• Work in a team-based environment to share information and workload while ensuring customer satisfaction.
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
• Perform other duties as assigned.
• Flexibility to work overtime and weekends, as required.

Requirements

• High School diploma or GED equivalent.
• 2 to 6 years hands on Commercial HVAC Experience.
• EPA Certification- Type I & Type II or Universal Required.
• Valid Driver’s License and acceptable driving record.
• Technical aptitude to perform maintenance, service, and troubleshoot equipment.
• Excellent Customer Service Skills.
• Good Electrical and Mechanical Diagnostic Skills.
• Ability to complete repairs and required paperwork.
• Ability to work independently and self-schedule.
• Self-motivated to complete assigned tasks within time constraints.
• Driven to succeed and able to work with minimum supervision.
• NATE certification a plus.
• Availability for weekend and night work occasionally.
• Travel may be required occasionally.

Physical Requirements

Technicians install, repair, and perform preventative maintenance on commercial, rooftop HVAC units, often independently, and must be able to safely:

• Get themselves and necessary tools/equipment onto the rooftop – typically via fixed/extension ladder.
• Work at heights.
• Load and unload tools/equipment from work van.
• Lifting occasionally up to 75lbs.
• Lifting to shoulder and overhead occasionally up to 25 lbs.
• Push/pull wheeled cart up to 150 lbs.
• Climb ladder up to roof height.
• Extend reach overhead in a repetitive motion.
• Manual tandem lifting load up to 125 lbs.

Pay

This is an hourly non-exempt role, with a starting pay range between $39,000 – $77,000, depending on factors such as geography/market, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible to earn overtime when they work more than 40 hours in a week.

Benefits

Subject to applicable eligibility requirements, benefits for this role include: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, new employees in this role also receive up to: 10 days paid time off, 12 paid holidays, and 3 floating holidays per year.