HVAC Service Technician

About the role

We are a company dedicated to the success of our employees and our clients. We offer comprehensive benefits and a matching 401(k) program without a salary cap. Our team is fun, quirky, ambitious, and driven, fostering a supportive environment where personal and professional growth are valued.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain HVAC systems
• Ensure all work complies with industry standards and company protocols
• Engage customers in meaningful conversations about their HVAC systems, identifying potential improvements, upgrades, or repairs
• Identify and present HVAC product and service recommendations based on customer needs and system analysis
• Close sales for system upgrades, new equipment installations, and preventative maintenance plans
• Establish rapport and trust with customers by offering tailored solutions, handling objections with professionalism, and providing clear, honest advice
• Generate new business opportunities through customer referrals, follow-ups, and actively seeking potential service or upgrade opportunities while on the job
• Work closely with our dispatch and sales teams to ensure timely scheduling and seamless follow-up on leads or job opportunities
• Maintain high standards of technical service while meeting and exceeding personal sales goals

Requirements

• High School Diploma or GED Equivalent
• EPA Certification
• 3+ years of HVAC Service experience
• Strong sales, customer service, and closing skills
• Exceptional communication/interpersonal skills
• Assertive and confident personality
• Ability to exercise independent judgment and make appropriate decisions
• Ability to organize and manage multiple tasks accurately
• Commitment to company values
• Ability to climb into and through attics and crawl spaces
• Ability to work outside and in extreme temperatures
• Clean driving record
• Basic computer skills
• Reliable & punctual attendance
• Fluent ability to speak, read, and write in the English language

Qualifications

• Service Titan experience preferred

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Pay

$60,000.00 - $120,000.00 per year

Schedule

7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)

Monday - Friday with occasional weekends