HVAC Service Tech
Sila Services · Weymouth, MA · 5 days ago
On-siteManagement$30/hrFull-time
Location: Weymouth, MA
About the role
You're the Technician Everyone Calls When the Job Gets Tough. If you're the one who can diagnose the problem, calm an upset customer, and get the system running right the first time, we want you on our team. Boston Standard is looking for an experienced HVAC Service Technician who takes pride in delivering exceptional customer service and solving complex HVAC issues. If you're looking for a company that values your expertise and rewards your performance, let's talk.
We're looking for technicians who want to be part of a team that values craftsmanship, integrity, and delivering a five-star customer experience.
Benefits
- Company vehicle
- Health, dental & vision insurance
- Paid Time Off
- Company tablet and uniforms
- Ongoing training and professional development
- Advancement opportunities
- Supportive, team-first culture
Responsibilities
- Diagnose, service, and repair residential HVAC systems
- Troubleshoot complex issues on furnaces, boilers, air conditioners, heat pumps, and related equipment
- Deliver exceptional customer service and educate homeowners on repair and replacement options
- Resolve customer concerns professionally and confidently
- Complete service documentation accurately in ServiceTitan
- Maintain a clean, organized service vehicle and personal inventory
- Follow all company safety standards and best practices
Requirements
- 5+ years of residential HVAC service experience
- Strong diagnostic and troubleshooting abilities
- Proven commitment to customer satisfaction
- Experience handling customer escalations with professionalism
- Valid driver's license with a clean driving record
- Personal HVAC hand tools
- Strong communication and problem-solving skills
- Ability to work independently while supporting the team
Preferred qualifications
- EPA Universal Certification
- ServiceTitan experience
- Experience with high-efficiency equipment, heat pumps, boilers, and mini-splits
Pay
Competitive pay: $30-$5+/hour, plus incentives DOE and weekly pay.