Jobs · Management · Massachusetts

HVAC Service Tech

Endless Energy · Marlborough, MA · Yesterday
On-siteManagement$75k–$130k/yrFull-time

About the role

At Endless Energy, we've been helping homeowners stay comfortable for over 40 years by taking care of our customers and our employees. We're looking for experienced HVAC Service Technicians who want more than just a dispatch—professionals who enjoy solving problems, building customer relationships, and being part of a supportive team. You'll service high-efficiency heat pumps, furnaces, boilers, ductless systems, and central air conditioning while growing your skills and earning performance-based income.

Pay

Annual Earnings: $75,000 - $130,000+

  • Competitive hourly wage based on experience
  • Commission opportunities
  • Sales lead (Tech Turnover) incentives
  • Customer review bonuses
  • Performance-based earning opportunities
  • Overtime available

Top-performing technicians regularly earn six-figure incomes.

Responsibilities

  • Diagnose, troubleshoot, repair, and maintain residential HVAC systems
  • Service heat pumps, ductless mini-splits, furnaces, boilers, and central air conditioning systems
  • Clearly communicate repair options and recommendations with homeowners
  • Perform preventative maintenance and system inspections
  • Maintain clean, accurate service documentation
  • Work safely while following company standards and industry best practices
  • Collaborate with dispatch, installation teams, and office staff to ensure an outstanding customer experience

Benefits

  • Company vehicle
  • Year-round steady work with no seasonal layoffs
  • Limited rotating on-call schedule
  • Medical, Dental & Vision Insurance
  • 401(k) with employer match
  • Paid vacation and company holidays
  • Paid birthday off every year
  • Paid maternity and paternity leave
  • Tuition reimbursement
  • Professional training and continuing education
  • Manufacturer certifications and career development
  • Employee discounts
  • Employee referral bonuses
  • Customer referral incentives
  • Company appreciation events throughout the year
  • Inclusive, respectful, team-oriented culture
  • Leadership that believes in work-life balance

Requirements

  • EPA Universal Certification
  • At least 3 years of residential HVAC service experience
  • Valid driver's license with an acceptable driving record
  • Ability to pass a background check and pre-employment drug screening
  • Physical ability to safely lift up to 50 pounds and perform the daily demands of field service work

Qualifications

The ideal technician:

  • Enjoys helping customers solve problems
  • Communicates professionally and respectfully
  • Takes pride in clean, quality workmanship
  • Works well independently while supporting the team
  • Adapts to changing priorities throughout the day
  • Maintains a positive attitude under pressure
  • Treats every customer's home with care and respect

Preferred Experience

  • 5 or more years of HVAC experience
  • Massachusetts Refrigeration License
  • Previous Lead or Senior Service Technician experience
  • Additional trade licenses or certifications in plumbing, electrical, or sheet metal
  • Consistent record of high performance and customer satisfaction

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