HVAC Service Manager

About the role

As an HVAC Branch Manager at Kelso Industries, you will be working in our service division, as an employee of Kelso Building Services. You’ll play a key role in building out our service operations in a company that values integrity, innovation, and customer satisfaction—and you’ll have the opportunity to grow your career in a dynamic and rewarding environment.

Responsibilities

• Lead and support a team of HVAC service technicians
• Assist in hiring, training, and mentoring your team
• Oversee daily service operations and scheduling
• Assist with P&L and other financial responsibilities
• Ensure high-quality service delivery and customer satisfaction
• Assist with project planning, resource allocation, and job costing
• Provide technical guidance and mentorship to junior technicians
• Collaborate with sales and installation teams to ensure seamless project execution
• Monitor KPIs and help implement process improvements

Requirements

• High school diploma or GED equivalent
• 10+ years of hands-on HVAC service experience in the commercial and/or industrial sectors
• Experience managing projects and leading small teams
• Proficiency with Microsoft Outlook and Excel
• Strong technical knowledge and troubleshooting skills
• Excellent communication and organizational abilities
• A desire to grow into a leadership role and make a long-term impact
• Valid driver’s license and clean driving record

Benefits

• Competitive base salary
• Comprehensive benefits package
• Company vehicle and gas card
• PTO