HVAC Retail General Manager
Job Summary
Full-time position in Orlando, FL for an HVAC Retail General Manager.
About the Role
Develop and implement strategic plans, manage budgeting, and drive sales growth through various strategies. Identify opportunities for market expansion and new services. Oversee residential HVAC operations including installations, repairs, maintenance, scheduling, and dispatching. Ensure compliance with codes and standards, manage inventory, vehicle fleet, and monitor KPIs for process improvement. Recruit, train, and mentor staff. Foster a positive work environment, set performance expectations, and ensure ongoing training. Manage budgets, P&L, implement cost controls, oversee job costing and pricing, review work orders and invoices. Address customer issues, ensure satisfaction, build relationships, and manage online reputation. Ensure proper licensing, certifications, and enforce safety protocols and regulations.
Requirements
- Bachelor’s Degree in a related field or equivalent experience
- 5+ years of management experience in HVAC or construction, preferably residential
- Proven success in operations, sales, and business management
- Knowledge of residential HVAC systems, codes, and regulations
Skills
- Leadership, mentorship, and team-building
- Strategic thinking
- Customer service and sales skills
- Financial acumen
- Communication, conflict resolution, and negotiation
- Organizational and time management skills
- Problem-solving and decision-making
- Adaptability and ability to handle pressure
- Commitment to learning
- Entrepreneurial mindset and results-driven approach
- Desire for improvement and ability to motivate others
Benefits
Not specified
Pay
Not specified
Schedule
Not specified