HVAC Repair Technician

Key Responsibilities

• Diagnose and repair residential HVAC equipment, including furnaces, air conditioners, heat pumps, air handlers, thermostats, and indoor air quality systems.
• Perform warranty service calls in accordance with manufacturer and company guidelines.
• Troubleshoot electrical, mechanical, refrigeration, and airflow-related issues.
• Conduct system inspections and preventive maintenance services.
• Complete warranty documentation, service reports, and parts requests accurately and promptly.
• Communicate findings and repair recommendations to homeowners in a professional manner.
• Verify proper system operation after repairs and ensure customer satisfaction.
• Maintain service vehicles, tools, equipment, and inventory.
• Follow all safety procedures, EPA regulations, and company policies.
• Collaborate with dispatchers, warranty administrators, manufacturers, and management to resolve service issues efficiently.
• Participate in on-call rotation and emergency service coverage as required.

Qualifications and Requirements

• A high school diploma or GED is required.
• An HVAC certification or technical school training is preferred.
• EPA Section 608 Certification is required.
• A minimum of 2–5 years of residential HVAC service experience is preferred.
• Strong knowledge of HVAC diagnostic procedures, refrigeration systems, electrical troubleshooting, and airflow principles is necessary.
• The ability to read wiring diagrams, technical manuals, and manufacturer specifications is important.
• A valid driver's license with a clean driving record is required.
• Excellent customer service and communication skills are essential.
• The ability to work independently and manage multiple service calls is crucial.

Work Environment

• Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
• Regularly works in confined spaces and moves materials up to 50 pounds.
• Operates hand and power tools and vehicles.
• Must be able to see, hear, and exchange accurate information with customers and team members.
• Regular exposure to outdoor weather, noise, and dust.
• Reasonable accommodations may be made to perform essential functions.

Best-in-Class Benefits

• Competitive pay based on experience and great work environment.
• Health Coverage: Comprehensive benefits - Medical, Dental, Life, Vision insurance.
• 401(k) retirement plan with partial company match.
• Paid vacation and holidays.
• Company-provided truck with gascard.
• iPhone and iPad.
• Continuous education and advancement opportunities.
• Company Culture: Supportive, inclusive, and team-oriented work environment.