HVAC/R Service Technician - Journeyman

Diagnose, repair, maintain, and install commercial and industrial HVAC/R systems while delivering exceptional customer service and quality workmanship.

About the role

The HVAC/R Service Technician – Journeyman is responsible for diagnosing, repairing, maintaining, and installing commercial and industrial HVAC and refrigeration systems. This role delivers high-quality workmanship, ensures system reliability, and upholds company standards while meeting customer expectations.

Responsibilities

• Diagnose, troubleshoot, and repair commercial and industrial HVAC/R systems and related equipment
• Perform planned maintenance and inspections to ensure optimal system performance
• Install, replace, and commission HVAC/R equipment and components
• Interpret blueprints, schematics, and technical documents to support service and installation work
• Work closely with dispatch to prioritize and complete service calls efficiently
• Communicate clearly with customers regarding system issues, recommended solutions, and completed work
• Maintain accurate and timely service documentation, including work orders and time reporting
• Maintain company vehicle, tools, and equipment in safe and working condition
• Ensure proper inventory of parts, tools, and safety equipment in assigned vehicle
• Collaborate with team members to support workflow, share knowledge, and resolve complex issues
• Follow all safety policies, procedures, and regulatory requirements
• Participate in ongoing training to stay current with industry standards, equipment, and technology
• Fabricate or modify parts as needed to support repairs or system requirements
• Participate in an on-call rotation, including nights and weekends, to support emergency service needs

Requirements

• Journeyman-level HVAC/R technician or equivalent experience, with a minimum of 5+ years working on commercial and industrial HVAC and refrigeration systems
• EPA Certification required
• Strong diagnostic and troubleshooting skills, including electrical systems, motor controls, and HVAC/R controls
• Valid driver’s license with an acceptable driving record (must meet company insurance requirements)
• Proficient with technology, including tablets, smartphones, and service software
• Strong communication, organizational, and customer service skills
• Ability to work independently and as part of a team in a fast-paced environment
• Adaptability to changing priorities and the ability to handle multiple tasks or interruptions
• Physically able to climb ladders, access rooftops, work in confined spaces, lift and carry heavy materials, and work in a variety of indoor/outdoor environments, including extreme temperatures
• Willingness to work overtime as needed

Schedule

• Monday to Friday
• On call, including nights and weekends

Benefits

• Competitive union wages
• Comprehensive union benefits package
• Retirement benefits through the union
• Ongoing training and career development
• Stable employment with opportunities for growth

Work Location: In person