HVAC/R Service Technician

About the role

We are looking for a HVAC/R (Thermal) Technical Specialist who is interested in a career path in Critical Infrastructure Data Centers and precision cooling, gaining more HVAC/R education and advancing his/her knowledge in highly specialized HVAC/refrigeration equipment & customer relationships. The Thermal Technical Specialist has at least 5 years experience working independently with cooling, ventilating, and building control systems in commercial and industrial buildings as it relates to data centers. Uses prior experience to problem solve all related HVAC/R technical challenges for the customer and frequently communicates with Sales Engineers for customers’ needs. Come work for an award‑winning, nationally certified Great Place to Work since 2018!

Responsibilities

• Use operational understanding of HVAC/R systems to work on split systems, DX systems, glycol, controls, etc.
• Apply thorough knowledge of thermal dynamics and heat transfer in commercial buildings.
• Perform standard preventative maintenance duties on all Liebert/Vertiv equipment efficiently and without supervision.
• Troubleshoot and diagnose problems, replace compressors and failed parts on all A/C equipment, and direct HVAC Technicians and Assistants.
• Solder and braze refrigerant lines, water lines, and related components.
• Communicate daily with dispatcher, reporting equipment ID, estimated completion time, labor hours, and parts used.
• Read and interpret schematics and control circuits.
• Report to Senior Technical Advisor on startup and commissioning projects.
• Manage larger startup and commissioning projects on Liebert/Vertiv equipment and answer installing contractors’ technical questions.
• Interface with customers professionally, presenting Liebert/Vertiv and DVL positively.
• May direct a team of installing contractors.
• Assist in training Thermal Technicians and Technician Assistants.
• Properly handle refrigerant, reclaimer, vacuum pump, and other essential tools.
• Work safely, following industry‑standard safety practices, including SDS, tool, equipment, and ladder safety guidelines.
• Operate and maintain company vehicle, laptop, and iPhone.
• Complete Liebert/Vertiv training classes as required.

Requirements

• HVAC certificate from a college or trade school.
• Universal EPA certification.
• Over five years full‑time commercial/industrial HVAC/R experience; experience with Liebert iCom is a plus.
• Experience handling refrigerant and performing all necessary repairs.
• Proven ability to troubleshoot both simple and complex electrical and refrigeration systems.
• Self‑starter with safety training; OSHA 10 preferred.
• Valid driver’s license for customer site travel.
• Excellent customer service skills.
• Availability for frequent scheduled on‑call and overtime duties in the surrounding area.
• Proficiency in Outlook, Microsoft Word, and Excel.

Competencies

• Job Knowledge
• Product Expertise
• Communication
• Customer Service
• Quality
• Technical Skills

Pay

The pay range is $40.00 /hr – $50.00 /hr, based on relevant commercial experience, plus bonus, work truck, laptop, and iPhone.

Benefits

• Fully company‑funded ESOP 401(k) retirement plan with company match.
• Medical, prescription drug, dental, and voluntary vision coverage.
• 15 paid time off days, volunteer paid time off, and 10 holidays per calendar year.
• Free short‑ and long‑term disability coverage.
• Free basic life/AD&D and voluntary supplemental life insurance.
• Flexible spending accounts (health care and dependent care).
• Employee Assistance Program and Health Advocate.
• Tuition reimbursement.

Core Values

• Safety – the safety of associates, customers, and partners is a core value.
• Caring – we care about the success of our customers, partners, associates, and company.
• Collaboration – working with the team to achieve the best outcome.
• Creativity – being creative with ideas to improve how we do things.
• Integrity – we are not afraid to do the right thing.
• Professionalism – professional behavior is a cornerstone of our business.