HVAC/R Service Technician

About the Role

We are looking for an HVAC/R (Thermal) Technical Specialist interested in a career path in Critical Infrastructure Data Centers and precision cooling. This role offers opportunities to gain more HVAC/R education and advance your knowledge in highly specialized HVAC/refrigeration equipment and customer relationships.

The Thermal Technical Specialist has at least 5 years of experience working independently with cooling, ventilating, and building control systems in commercial and industrial buildings, particularly as they relate to data centers. You will use your prior experience to problem-solve HVAC/R technical challenges for customers and frequently communicate with Sales Engineers to address customer needs.

Responsibilities

• Use operational understanding of HVAC/R systems to work on split systems, DX systems, glycol, controls, etc.
• Apply thorough knowledge of thermal dynamics and heat transference in commercial buildings.
• Perform standard Preventative Maintenance duties on all Liebert/Vertiv Equipment efficiently and without supervision.
• Troubleshoot and diagnose problems, change out compressors, failed parts, etc., on all A/C equipment, and direct HVAC Technicians and HVAC Technician Assistants.
• Proficiently solder, braze refrigerant lines, water lines, etc.
• Communicate daily with dispatcher, reporting job-by-job information about equipment ID, estimated time to complete job, labor hours, and parts used.
• Read and interpret schematics and control circuits.
• Report to Senior Technical Advisor on startup and commissioning projects.
• Manage larger startup and commissioning projects on Liebert/Vertiv Equipment and answer installing contractors’ technical questions.
• Interface with customers professionally and present Liebert/Vertiv and DVL in a positive light.
• May direct a team of installing contractors.
• Assist in training Thermal Technicians and Technician Assistants.
• Properly handle refrigerant, reclaimer, vacuum pump, and other essential tools.
• Work safely, following industry-standard safety practices, including knowledge of SDS, tool safety, equipment safety, and ladder safety guidelines.
• Properly operate and maintain a company vehicle, laptop, and iPhone.
• Satisfactorily complete Liebert/Vertiv Training classes as required.

Requirements

• HVAC Certificate from a college or trade school.
• Universal EPA Certification.
• Over five years of full-time commercial/industrial HVAC/R experience; experience with Liebert iCom is a plus.
• Experience in all aspects of handling refrigerant and making necessary repairs.
• Experience troubleshooting both simple and complex electrical and refrigeration systems.
• Self-starter experience.
• Safety training required; OSHA 10 preferred.
• Valid driver’s license to drive to customer sites.
• Excellent customer service skills.
• Available to perform frequent scheduled on-call and overtime duties in the surrounding area.
• Proficient in Outlook, Microsoft Word, and Excel.

Skills

• Job Knowledge
• Product Expertise
• Communication
• Customer Service
• Quality
• Technical Skills

Pay

The pay range is $40.00/hr. - $50.00/hr. based on relevant commercial experience, plus bonus, work truck, laptop, and iPhone.

Benefits

• Fully Company-funded Retirement Plan (ESOP).
• 401(k) Retirement Program and Company Match.
• Medical & Prescription Drug coverage.
• Dental coverage.
• Voluntary Vision coverage.
• 15 Paid Time Off days, Volunteer Paid Time Off, and 10 Holidays per calendar year.
• FREE Short & Long-Term Disability.
• FREE Basic Life/AD&D.
• Voluntary Supplemental Life insurance.
• Flexible Spending Accounts (Health Care and Dependent Care).
• Employee Assistance Program.
• Health Advocate.
• Tuition Reimbursement.