HVAC Operations Manager

About the role

Legacy Heating & Cooling is expanding and seeks an experienced HVAC Operations Manager to lead daily operations in Spokane and Hayden, balancing installation, service, warehouse, and office teams.

Responsibilities

• Lead daily operations across Spokane and Hayden locations
• Oversee installation, service, warehouse, and office teams, focusing primarily on installation operations
• Coach and develop managers, supervisors, and field personnel
• Improve scheduling, staffing, and operational workflows to maximize productivity
• Partner with ownership to execute strategic initiatives and support company growth
• Maintain high standards for safety, quality, and customer satisfaction
• Monitor KPIs, budgets, and operational performance to drive continuous improvement
• Cook up communication between departments to ensure successful project delivery
• Support hiring, onboarding, and employee development

Requirements

• 5+ years of leadership experience in commercial or industrial HVAC operations
• Strong commercial and industrial HVAC installation experience required
• Proven success managing multiple teams and complex projects
• Excellent leadership, organizational, and decision-making skills
• Experience managing KPIs, budgets, and P&L performance
• Strong computer proficiency and business systems experience
• Ability to build relationships with field teams, customers, vendors, and leadership
• Comfortable leading in a fast-paced, growth-focused environment

Qualifications

• Strong commercial and industrial HVAC installation experience required
• Proven success managing multiple teams and complex projects
• Excellent leadership, organizational, and decision-making skills
• Experience managing KPIs, budgets, and P&L performance
• Strong computer proficiency and business systems experience
• Ability to build relationships with field teams, customers, vendors, and leadership
• Comfortable leading in a fast-paced, growth-focused environment

Skills

• Strong leadership and organizational skills
• Effective communication and relationship-building abilities
• Experience with project management and process improvement
• Proficiency in business systems and software

Benefits

• 75% company-paid Medical, Dental, and Vision (for employee)
• Company-provided Life Insurance
• 401(k) with up to 4% employer match
• 6 Paid Holidays
• Paid Time Off starting at 40 hours
• Company Take-Home Vehicle
• Performance Bonus and Incentive Opportunities

Pay

$45 - $55 per hour + Performance Incentives

Schedule

Flexible schedule to accommodate both Spokane and Hayden locations