HVAC Manager

About the role

This role is for an HVAC Service Manager who has already proven they can develop technicians, drive performance, and hold a high standard in a fast-paced residential service environment. You will be responsible for shaping the culture, performance, and results of our HVAC service team.

Responsibilities

• Lead from the field through ride-alongs, coaching, and real-time feedback
• Develop technicians into confident, consistent performers
• Reinforce expectations around sales, service quality, and customer communication
• Identify and correct performance gaps quickly and directly
• Partner with recruiting to attract and select top-tier talent
• Hold regular team meetings focused on performance, standards, and growth
• Ensure technicians are following processes, safety standards, and service expectations
• Work cross-functionally with leadership to drive business goals and profitability

Requirements

• 5+ years HVAC service technician experience
• 3+ years in a leadership or management role within residential HVAC or home services
• Demonstrated ability to build, coach, and retain high-performing technicians
• Strong technical HVAC knowledge and field credibility
• Prominent track record of improving team performance and driving results
• Ability to hold accountability without losing trust or respect
• Strong communication and decision-making under pressure
• Experience with ServiceTitan or similar platform (strongly preferred)
• EPA certification required (additional certifications a plus)
• Comfortable being in the field daily (not a desk-based manager)

Qualifications

• Proven track record of leading high-performance teams
• Strong technical skills in HVAC systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for delivering exceptional customer service

Skills

• Leadership and management skills
• Technical expertise in HVAC systems
• Customer service orientation
• Problem-solving and decision-making abilities
• Effective communication and interpersonal skills

Benefits

• 100% employer-paid medical, dental, and vision for employees, option to add dependents
• 120 hours of front-loaded PTO + 7-9 paid holidays
• 401(k) with company match $20,000 employer-paid life insurance
• Leadership development and ongoing training
• Direct impact on shaping a growing service organization

Pay

$90,000-$110,000 base salary depending on experience, with a performance bonus tied directly to gross profit and team outcomes.

Schedule

Field-driven leadership role requiring daily presence in the field.