HVAC Lead Install Technician

About the role

The HVAC Lead Install Technician oversees the installation, upgrade, and replacement of HVAC systems in residential properties. This role involves leading a team of technicians to ensure high-quality and efficient service delivery. The Lead Install Technician handles complex installations, provides technical expertise, and ensures compliance with industry standards and safety regulations. They are also responsible for customer interactions, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Install, upgrade, and/or replace HVAC systems in residential homes with precision.
• Cut, thread, and connect pipes (copper or PVC) and handle high and low voltage wiring.
• Train and mentor Install Helpers on job sites and in the shop, enhancing their skills and knowledge.
• Deliver exceptional customer service and communicate effectively with homeowners.
• Handle physical tasks, including lifting, bending, and moving objects weighing over 50 pounds.
• Maintain tools, parts, and the vehicle in an organized and clean condition.
• Perform work safely at heights, in tight spaces (e.g., attics), and under various weather conditions (extreme heat or cold).
• Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.

Requirements

• 1+ year of HVAC experience, ideally within the residential market, showcasing hands-on technical skills.
• Valid Driver’s License with a minimum of three years of experience.
• Holds valid EPA certification for compliance with environmental regulations.
• Possesses advanced troubleshooting and critical thinking skills to resolve complex HVAC issues.
• Demonstrates a proactive and enthusiastic approach with a strong commitment to delivering high-quality work.
• Capable of interacting professionally with individuals at all levels within the organization.
• Flexible and innovative, thriving in dynamic environments and collaborating well with others.

Physical Requirements

• Lifting 50 pounds regularly and up to 100 pounds occasionally.
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Able to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Able to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• Regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Benefits

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings account
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance
• Company vehicle