HVAC Lead Install Technician

About This Role

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking a dynamic HVAC Lead Install Technician to join M.E. Flow, a thriving business that believes in work-life balance and values its team members. The HVAC Lead Install Technician oversees the installation, upgrade, and replacement of HVAC systems in residential properties, leading a team of technicians to ensure high-quality and efficient service delivery. This role involves handling complex installations, providing technical expertise, ensuring compliance with industry standards and safety regulations, and maintaining customer satisfaction through effective interactions and issue resolution. The Lead Install Technician also maintains a clean and organized work environment, manages inventory and tools, and contributes to team training and development.

Responsibilities

• Install, upgrade, and/or replace HVAC systems in residential homes with precision.
• Cut, thread, and connect pipes (copper or PVC) and handle high and low voltage wiring.
• Train and mentor Install Helpers on job sites and in the shop, enhancing their skills and knowledge.
• Deliver exceptional customer service and communicate effectively with homeowners.
• Handle physical tasks, including lifting, bending, and moving objects weighing over 50 pounds.
• Maintain tools, parts, and the vehicle in an organized and clean condition.
• Perform work safely at heights, in tight spaces (e.g., attics), and under various weather conditions (extreme heat or cold).
• Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
• Additional duties as assigned.

Requirements

• 1+ year of HVAC experience, ideally within the residential market, showcasing hands-on technical skills.
• Valid Driver’s License with a clean driving record.
• Valid EPA certification for compliance with environmental regulations.
• Advanced troubleshooting and critical thinking skills to resolve complex HVAC issues.
• Proactive and enthusiastic approach with a strong commitment to delivering high-quality work.
• Exceptional customer service skills and the ability to address client needs and concerns effectively.
• Capable of interacting professionally with individuals at all levels within the organization.
• Flexible and innovative, thriving in dynamic environments and collaborating well with others.

The Physical Requirements Of This Job Include

• Lifting 50 pounds regularly and up to 100 pounds occasionally.
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive and work in various environments, including indoor and outdoor settings, attics, and crawlspaces.
• Ability to stand, walk, and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• Regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice, or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits

• Reliable, year-round work.
• Weekly paychecks.
• Paid Time Off and Paid Holidays.
• Comprehensive Medical, Dental, and Vision Benefits.
• Health savings account.
• Flexible spending account.
• Growth opportunities.
• Employee discounts.
• Company-paid short-term life insurance.
• Life insurance.
• Company vehicle.