HVAC Install Helper

About the role

Abacus Houston is seeking HVAC Installers to join a team of creative and energetic employees dedicated to delivering the best customer service experience. Installers educate customers on product options, remove and replace HVAC equipment, install add‑on accessories, and ensure quality work while following all applicable local and national codes, supporting a great team of technicians.

Responsibilities

• Install and replace HVAC equipment including ductwork, attic and/or vertical splits (gas or heat pump), rooftop package units (gas or heat pump)
• Maintain good working order of company vehicle
• Maintain proper stock, parts, tools, and safety equipment in the vehicle
• Travel to job sites in the service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer
• Design duct systems for optimal comfort and efficiency
• Engage in conversation with homeowners to uncover concerns or interests regarding their AC system that could lead to accessory sales or a new system replacement
• Understand company pricing program and generate appropriate customer invoices and paperwork at the job site; electronically process credit card payments
• Participate in company‑provided training on customer service and the latest industry technologies
• Work with apprentices and entry‑level installers to coach and mentor

Requirements

• 2+ years of experience in service, installation, maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
• Ability to diagnose and perform replacement of HVAC‑related components such as air conditioners & heat pumps, furnaces & air handlers, duct work & zone systems, thermostats, air filters/filtration systems, low and high voltage wiring
• Must hold a Type II EPA Certification
• Excellent customer service skills with a strong desire to exceed customer expectations
• Attention to detail
• Service Titan experience preferred

Benefits

• Health, vision, and dental plans for you and your family
• Company truck, gas card, and toll tag
• Dispatch from home
• Year‑round work
• Referral bonuses
• Continuous training for professional development at the Abacus Training Center
• Coached and supported career growth
• Recognition & reward program
• PTO plan
• 401K retirement plan with company match
• Life insurance, short‑term and long‑term disability
• Special program options: FSA, EAP, legal services, identity theft protection
• Dynamic, collaborative, and fun work environment

Pay

• Salary range: $60,000 – $150,000 per year
• $3,000 sign‑on bonus for Lead Installers