HVAC Dispatcher

Full-Time | In-Office | Weekly Pay

About Cold Tech Refrigeration

Cold Tech Refrigeration is a trusted leader in commercial refrigeration and HVAC services throughout the Intermountain West. With over 20 years in business, we’ve built a strong reputation across the Salt Lake City area by providing high-quality HVAC and refrigeration services to commercial and residential customers. We support grocery stores, restaurants, hotels, schools, warehouses, convenience stores, and other essential businesses that rely on dependable refrigeration and HVAC systems every day. We pride ourselves on professionalism, teamwork, and long-term employee retention and are committed to creating a workplace where employees feel supported, valued, and set up for long-term success.

Why Join Cold Tech Refrigeration?

• Competitive pay based on experience with weekly pay
• 100% company-paid medical insurance for employees
• Affordable family coverage options
• 401(k) with strong company match
• Up to 20 days PTO based on experience
• Paid holidays
• Life insurance
• Short-term & long-term disability coverage
• Dental and vision insurance options
• Established company with over 20 years in business
• Stable, year-round workload
• Opportunity for growth within a growing organization
• Supportive leadership and team-oriented environment

Responsibilities

• Coordinate HVAC and refrigeration repair/service jobs
• Assist with dispatching and technician scheduling
• Order and track parts, materials, and equipment
• Follow up on technician recommendations and repair quotes
• Prepare estimates and proposals
• Maintain accurate job records and inventory tracking
• Process warranty claims and manufacturer documentation
• Communicate with customers, vendors, and field technicians
• Support billing, office operations, and service management
• Ensure all paperwork and documentation are completed accurately and on time

Requirements

• 1+ years of HVAC/Refrigeration Dispatching experience preferred
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Strong attention to detail and problem-solving skills
• Proficiency with Microsoft Office
• Ability to work full-time in-office

Preferred Qualifications

• Dispatching experience
• Experience in the commercial HVAC or refrigeration industry
• Experience with ServiceTitan or similar service management software

Pay

Competitive pay based on experience with weekly pay.

Benefits

• 100% company-paid medical insurance for employees
• Affordable family coverage options
• 401(k) with strong company match
• Up to 20 days PTO based on experience
• Paid holidays
• Life insurance
• Short-term & long-term disability coverage
• Dental and vision insurance options

Schedule

Full-time, in-office with weekly pay.