HVAC Cooling Customer Engineer

About the role

The Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The role requires establishing, promoting, and maintaining excellent rapport with all customers, co-workers, sales representatives, and others as appropriate. The Cooling CE must also maintain continuous communication with Area/District Offices and direct managers.

Responsibilities

• Rely on direction to accomplish goals
• Perform a number of work-related tasks
• Render on-site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work-related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
• Operate in a safe manner in accordance with published safety guidelines
• Maintain certifications per Job requirements

Qualifications

• Required experience (one or more of the following): High School Diploma or G.E.D., HVAC - Certificate Program degree or equivalent experience in the field, Six years military experience in a related field, Equivalent industry experience with EPA refrigerant license, Basic electrical knowledge
• Interpersonal Skills: Professional, Reliable, Team Player, Familiarity with electrical / electronic test equipment and fundamentals
• Physical & Environmental Demands: Regularly stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. Frequently sit and climb or balance. Specific vision abilities include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck).