Jobs · Customer Service · Massachusetts

HVAC Controls Service Technician (Remote)

LVI Associates · Massachusetts, United States · 1 wk ago
Customer ServiceFull-time

Key responsibilities

  • Carry out service, fault finding, and troubleshooting on HVAC controls and BAS systems
  • Perform preventative maintenance and system health checks
  • Support small works and minor upgrades alongside senior engineers
  • Diagnose control issues related to sensors, controllers, networks, and field devices
  • Work with Niagara-based systems in critical environments
  • Produce clear service reports and communicate findings with customers and the internal team
  • Build familiarity with clients over time
  • Participate in a limited on-call rota (low frequency)

Required experience and skills

  • 2+ years of hands-on experience in HVAC controls or building automation
  • Background in service, maintenance, or support of BAS / BMS systems
  • Practical understanding of HVAC plant and control sequences
  • Exposure to Niagara frameworks (training level or field experience acceptable)
  • Comfortable working independently on site with support when needed
  • Full eligibility to work in the United States, and valid passport and/or REAL ID.

Desirable experience

  • Experience with small controls projects or minor modifications
  • Familiarity with common field devices and control panels
  • Basic networking or protocol awareness within building systems
  • Interest in developing towards a more senior service or project role

Systems and technologies

  • Niagara-based BMS platforms
  • Typical commercial HVAC control environments
  • Service, maintenance, and small project works

Location and working pattern

  • Fully remote service role (limited travel)
  • Limited on-call requirement
  • Day-to-day work centred around service and planned maintenance

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