HVAC Branch Manager
val's services · Largo, FL · Today
Business DevelopmentFull-time
Role Overview Seeking an experienced Branch Manager to lead residential HVAC operations, focusing on team development, performance, and business growth. This hands-on leadership role involves overseeing people, customer experience, sales, operations, and financial performance. Key Responsibilities Build and develop a high-performing team by coaching technicians, attracting talent, setting performance expectations, and fostering employee engagement.Drive sales and business performance by managing revenue, monitoring KPIs, and implementing strategies to improve results.Own financial performance through managing budgets, P&L, and profitability, ensuring operational efficiency and cost control.Lead operational excellence by overseeing daily operations, ensuring safety, quality, and process improvements.Deliver exceptional customer experience by maintaining service standards, resolving escalated concerns, and ensuring customer satisfaction. Qualifications & Skills Proven leadership in residential HVAC, with experience managing technicians and installers.Strong understanding of HVAC operations, sales, and P&L management.Excellent communication, coaching, and problem-solving skills.Data-driven decision-making ability and business acumen.Experience with HVAC software like ServiceTitan is preferred. Key Traits For Success Ability to develop people, analyze performance metrics, and implement improvements.Strong leadership to foster a positive, accountable culture.Ownership mindset to drive branch growth and profitability.