Human Services Worker

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, CPA provides a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, CPA is guided by a BEDI (Belonging, Equity, Diversity, and Inclusion) culture.

About the Program

The Waterbury Transitional House (WTH) provides men with a supervised, structured, residential environment that is safe and supportive. WTH fosters a stable atmosphere that enhances residents' and staff's efforts to effect positive changes in behavior and decision-making. The program promotes responsibility, accountability, and reinforces values of tolerance, respect, cooperation, and concern during residents' stays while meeting the needs of the referral source.

Responsibilities

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
• Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Act as an advocate for all participants, encouraging program participation and accountability.
• Proactively mediate resident conflicts in a solutions-focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors, and providers at all times.
• Serve as a positive role model by following program guidelines for professional conduct and code of ethics.
• Assist with meeting resident needs as necessary and appropriate.
• Implement all agency program policies and procedures governing facility operations, including:
  • Key Controls
  • Head Count
  • Facility Rounds
  • Monitoring of client locations and visitors
  • Emergency Procedures
  • Inspections
• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor, or on-call personnel.
• Complete incident reports as required.
• Ensure all visitors have proper identification prior to entering the facility.
• Search all bags brought in or out of the facility; conduct pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Familiarize with universal precautions and related issues, including the risk of communicable diseases.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors, and/or the community.
• Engage in all staff meetings and training offered to enhance professional development (required/non-required).
• Perform all other duties as required.

Requirements

• High School diploma/GED; associate or bachelor's degree preferred.
• Prior experience working in the human services field with justice-involved clients with substance abuse, mental health, or other behavioral issues is preferred.
• Ability to interact with multi-cultural populations and manage crises.
• Belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• Valid CT driver's license and reliable transportation.
• Ability to work weekends, holidays, and additional hours as needed.
• Bilingual ability (Spanish/English) desired.

Benefits

• Medical and Dental insurance through Cigna
• 401k eligibility after 60 days of employment
• Life Insurance, Short- and Long-Term Disability at no cost to you
• Generous Vacation, Personal, and Sick Time
• 13 Paid Holidays
• Commitment to employee health and wellness
• Opportunity to make a difference and be part of a team dedicated to systemic change and criminal justice reform

Pay

$21.00 per hour

Schedule

2nd Shift: 4:00 PM – 12:00 AM, Monday–Friday