Human Services Specialist IV - Babies Born Healthy (8385)
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our employees’ lives better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability, and getting the job done.
About the role
The Montgomery County Department of Health and Human Services, Public Health Services Maternal and Child Health Bureau of Behavioral Health (MCH-BBH), is seeking a Human Services Specialist IV to support the Babies Born Healthy Program through administrative support, client coordination, and community outreach. This is a full-time, onsite, temporary position with potential to renew, located in Silver Spring, MD.
Responsibilities
- Enter client applications accurately into the BBH database and Excel tracking spreadsheets; input client demographic information into the MCH logbook, database, and Electronic Health Record (EHR).
- Maintain accurate and up-to-date client records in accordance with agency policies and confidentiality standards.
- Prepare and submit Urgent Referrals for supervisor review and follow-up.
- Provide information at WIC offices and other provider locations.
- Schedule client appointments and provide follow-up communication as needed.
- Provide health education to clients via phone and in-person interactions.
- Provide program information and make referrals to community partners.
- Assemble and prepare BBH and related program information packets for distribution.
- Attend staff meetings and accurately document and distribute meeting minutes.
- Support special projects and other duties as assigned to ensure smooth program operations.
Requirements
- High School Diploma required.
- Minimum of two (2) years of experience in a health care, social services, public health, or maternal/child health setting.
- Two years of experience in a health care, social services, public health, or maternal/child health setting.
- Experience with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Ability to prioritize, plan, and manage multiple tasks and competing demands.
Skills
- You strive to be the best in your field currently and in the future.
- You like to make your employer look good.
- You find solutions where others only see problems.
- You are proactive, make and meet commitments, and perform your duties exceedingly well.
- You are aware of the employer's needs at all times and are well-versed in what you personally and ATHENA can offer them.
- Ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Travel required to WIC offices and other provider locations.
- Must be able to lift and move up to 25 pounds.
Pay
The hourly rate is $26.00/hr.
Schedule
- Standard work hours: Monday–Friday, 8:00 AM–5:30 PM (evenings/weekends may be required).
Benefits
- Medical, dental, and vision insurance available for full-time employment.
- Health Savings Account.
- Pet insurance.
- 401k with a generous employer match.
- ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
- Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
- Short and Long Term Disability.
- Employee Assistance Program (EAP).
- Easy-to-use employee self-serve HR portal.
- 15 days of Paid Time Off (PTO) per year, accrued weekly beginning on your first day of employment. PTO may be used for vacation, sick leave, or personal time.
- Recognized Unpaid Holidays (PTO Optional):
- New Year's Day
- Dr. Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day