Human Services Program Consultant III (Enrollment Specialist)(Temporary)

About the role

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Responsibilities

• Collaborate with DHB and DMHDDSUS on provider enrollment and accreditation requirements
• Act as provider enrollment SME with experience in DMH taxonomies, NC Tracks processes, and accreditation policies
• Reconcile and finalize Business rules (CSR) and Provider Permission Matrix (PPM) in alignment with DHB so the State’s fiscal agent (GDIT) can implement these changes systemwide
• Affiliate with updating systems (NC Tracks, PPM, CSR) to reflect these timelines, automate notices, track expirations, suspend non-compliant providers, and share data with health plans
• Engage policy leads and coordinate with GDIT
• Deliver Provider Support & Communication needs, including launch technical assistance and outreach for state-funded agencies (many are not frequent NC Tracks users), and offer clear guidance on timelines, expectations, and available support

Requirements

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).

Qualifications

• Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience
• Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience
• An equivalent combination of education and experience

Skills

The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

Benefits

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job.

Pay

Hourly Rate of Pay: $44.00 (Based on education and/or years of relevant work experience reflected on the application). Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.

Schedule

This is a temporary position.